"Have you checked the XML file?" John asked Mike.
"Yeah, we've checked it, but it seems fine," Mike replied. "We've also tried restarting the phones and the Cisco Unified Communications Manager (CUCM), but nothing seems to be working." cisco ip phone downloading xmldefault cnf xml repack
After a few minutes, the phones had restarted and the users began to report that their voicemail and speed dials were working again. "Have you checked the XML file
Mike asked, "But how do we do that?"